Your monitoring experts can help streamline an emergency
An alarm may be confusing when they sound off -- particularly if they go off when you’re asleep. But if you have a monitored alarm system, You only have to worry about one event: moving your family to out of harm’s way.
That's because your monitoring expert also reacts to your activated detectors. In seconds, they will reach out to you to ensure everyone is safe and help gauge the situation. Then, they will contact emergency departments and get them to you. They will even help guide you through any situation if you need to know the next step.
Monitoring guards more than your home security system
Your Mesa monitored alarm system covers more than an breach. Your home security system can also react to fire, carbon monoxide, or water damage with the right components. By installing a monitored fire alarm or smoke detector, you can have emergency services to respond no matter if you're home or out. Your monitoring specialists can even respond to health-related concerns -- like shortness of breath or a slip -- with a monitored medical pendant.
Emergency services arrive quicker with a monitored alarm system
A Vivint agent will react to any triggered alarm within seconds. They'll first reach you to ensure that you're out of harm’s way and then can coordinate emergency teams on your behalf. This streamlined approach is much easier than calling emergency dispatch yourself after you gathered your family members and moved to safety. Seconds in emergency situations, and Vivint ensures you get help fast!
Monitoring keeps an eye on your home 24/7
Unfortunately, a loud alarm sound doesn’t matter much when you’re gone. However, your Vivint monitoring team remains on alert without rest. They'll answer to any alert that you are unable to and will also keep you connected every step of the way. It’s convenient when you're nearby and can speed home after seeing an alert, but it's essential when you're unavailable and can't quickly make it back to take care of the situation.